Job Description
A private company in Alappuzha is looking for a Customer Service Executive to handle customer enquiries, provide product and service information, resolve basic complaints and maintain customer records.
Key Responsibilities
- Respond to customer calls and enquiries
- Explain products and services clearly
- Resolve customer complaints professionally
- Maintain customer details and follow-up records
- Coordinate with sales and support teams
- Update customer information in the system
- Provide timely assistance to customers
Job Details
Job Title: Customer Service Executive
Qualification: Plus Two / Any Graduate
Experience: Fresher / 0–2 Years
Job Category: Customer Service
Job Type: Full Time – Private Job
Job Location: Alappuzha Kerala