Emergency & Rescue Services in Alappuzha District

Alappuzha District provides coordinated emergency support through Police, Ambulance, Fire & Rescue, Disaster Management, Flood Rescue, Women & Child Safety, and Electrical Emergency services. These services are designed to help residents and visitors receive fast assistance during accidents, medical emergencies, fires, floods, public-safety incidents and other urgent situations.

Emergency Quick Contacts

Kerala Police confirms 112 as the Emergency Response Support System number, Kerala Health confirms 108 for its 24/7 emergency ambulance service, and Alappuzha district lists 101 for Fire & Rescue and 1077 for the District Emergency Operations Centre.

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112

National Emergency / Police ERSS

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108

Ambulance

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101

Fire & Rescue

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1077

District Control Room

Police Emergency

Alappuzha Police provides emergency assistance for crime, accidents, public-safety incidents and urgent police support. Kerala’s ERSS allows citizens to call 112 to request police assistance during emergencies.

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Police & Public Safety

Alappuzha District Police plays an important role in maintaining law and order, public safety, traffic control, crime prevention and emergency response across towns, villages and backwater communities. Residents and visitors can contact 112 for immediate emergency assistance, while 100 may be used for general police support and 1091 for women’s safety assistance. Police services across the district also support accident response, missing-person cases, public disturbances, community safety and coordination during emergencies and disasters. Through local police stations and emergency-response teams, Alappuzha Police helps provide timely assistance and safer public spaces throughout the district. Dedicated police and emergency services work to maintain law and order, prevent crime, manage traffic, and ensure the safety and security of residents and visitors across the district.

Ambulance & Medical Emergency

Kerala operates the 108 Emergency Ambulance Service, available 24/7 for medical emergencies and emergency transport to hospitals.

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108 Ambulance

Emergency medical response

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Hospitals

Government and private emergency facilities

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Blood Banks

Emergency blood-support information

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Medical Helpline

Health-related support services

Fire & Rescue

Alappuzha is accessible through a combination of road, railway and water transport. NH 66 provides important road connectivity, while Alappuzha Railway Station serves the city by rail. The district’s extensive canals and backwaters are also served by public boat services, making water transport an important part of local connectivity.

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Fire Emergency

Assistance during residential, commercial and industrial fire incidents.

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Road Accident Rescue

Rescue support during major road accidents and vehicle emergencies.

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Building Rescue

Emergency response for structural incidents and trapped persons.

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Flood & Water Rescue

Rescue assistance during floods, backwater emergencies and other water-related incidents.

Flood & Disaster Management

Alappuzha is accessible through a combination of road, railway and water transport. NH 66 provides important road connectivity, while Alappuzha Railway Station serves the city by rail. The district’s extensive canals and backwaters are also served by public boat services, making water transport an important part of local connectivity.

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Disaster & Flood Assistance

Alappuzha District’s extensive backwaters, canals, low-lying areas and coastal regions can be vulnerable to flooding and water-related emergencies during periods of heavy rainfall. District disaster-management teams, Fire & Rescue personnel and other emergency services coordinate rescue operations, evacuation support and assistance to affected communities. During flood or disaster situations, residents can contact the District Emergency Operations Centre for urgent assistance, rescue coordination and official emergency information. During flood situations, special attention is given to low-lying areas such as Kuttanad and Upper Kuttanad, where rising water levels can affect homes, roads and agricultural fields. Residents are advised to follow.

District Control Rooms

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Ambalappuzha

0477 2253771

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Cherthala

0478 2813103

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Karthikappally

0479 2412797

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Kuttanad

0477 2702221

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Mavelikkara

0479 2302216

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Chengannur

0479 2452334

Women & Child Safety

Alappuzha District provides dedicated helpline support for women facing violence, harassment, domestic abuse, or other safety concerns, as well as for children in need of care and protection. The district administration currently lists 1091 for the Women Helpline and 181 for women affected by domestic abuse. For children, 1098 is the official 24×7 toll-free Child Helpline. It can be used by a child or any concerned citizen to report situations where a child needs care, protection, rescue, or urgent assistance. 

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Electrical Emergency

For electricity-related emergencies in Alappuzha District—such as fallen power lines, electrical accidents, line breakdowns, sparks, damaged poles, transformer issues, or dangerous supply faults—residents can contact the Kerala State Electricity Board (KSEB) for immediate assistance.

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Electricity & Utility Support

KSEB provides emergency support across Alappuzha District for electricity-related issues such as power failures, fallen electric lines, damaged poles, transformer faults, sparks, electrical accidents and other dangerous supply problems. Residents should report hazardous situations immediately and avoid touching damaged wires or electrical equipment. KSEB Helpline: 1912 can be used for electricity complaints and service assistance, while 9496010101 is available for urgent electrical emergencies. Quick reporting helps KSEB teams respond faster and reduce risks to people, homes and public infrastructure. Prompt reporting helps KSEB emergency teams identify the affected location, isolate dangerous power sources and carry out necessary repairs. This emergency support plays an important role in protecting residents, homes, businesses and public infrastructure across Alappuzha.

Emergency Preparedness

For electricity-related emergencies in Alappuzha District—such as fallen power lines, electrical accidents, line breakdowns, sparks, damaged poles, transformer issues, or dangerous supply faults—residents can contact the Kerala State Electricity Board (KSEB) for immediate assistance.

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Stay Prepared. Stay Safe.

Emergency preparedness helps residents and visitors respond quickly and safely during medical emergencies, fires, floods, severe weather, electrical hazards and other unexpected situations in Alappuzha District. Keeping important emergency numbers such as 112, 108, 101 and 1077 easily accessible can save valuable time when urgent assistance is needed. People should also be ready to share their exact location, especially in rural, coastal and backwater areas where identifying the incident location may be difficult. Keeping basic emergency supplies such as medicines, drinking water, important documents, flashlights, batteries and first-aid items can provide essential support during temporary disruptions or evacuation situations. Residents are encouraged to save important emergency numbers, keep essential medicines and documents ready, follow official weather and disaster alerts.

For immediate emergency assistance.

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