Job Description
A customer-service company in Alappuzha is conducting a walk-in interview for Customer Support Executives to assist customers, respond to enquiries, resolve service-related issues and maintain customer records.
Key Responsibilities
- Handle customer calls and enquiries
- Resolve basic customer complaints
- Provide information about products and services
- Maintain customer records and follow-up details
- Coordinate with internal departments
- Update customer information in the system
- Maintain professional communication with customers
Job Requirements
- Any Bachelor’s degree
- Freshers can apply
- Good Malayalam and English communication skills
- Basic computer knowledge
- Customer-service and interpersonal skills
- Willingness to work in a team
Role Details
Job Title: Customer Support Executive
Experience: Fresher / 0–2 Years
Qualification: Any Graduate
Job Category: Customer Service
Job Type: Full Time – Walk-In
Job Location: Alappuzha